Contact Us

We are here to assist you with any questions regarding our products, orders, shipping, or returns. Whether you need information about wallets, key cases, power banks, hardshell luggage, men's rings, or other products available in our store, please feel free to contact our customer support team.

Customer Support Information

Store Name: Thankloft
Seller Type: French individual seller
Website: https://www.thankloft.com
Support Email: hello@thankloft.com
Phone: +33-66064933
Business & Return Address: 80 Avenue Jules Guesde, 59124 Escaudain, France
Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM CT
Weekend & Public Holidays: Closed

How We Can Help

• Product Questions: If you have questions about our wallets, key cases, portable power banks, hardshell luggage, men's rings, or other everyday products, please contact our support team.
• Order & Tracking Inquiries: If you are contacting us about an existing order, please include your Order Number and full name so we can assist you efficiently.
• Shipping Questions: We can help with questions regarding order processing, shipping status, and estimated delivery times.
• Returns & Refunds: Please contact our support team before returning an item so that we can provide the applicable return instructions.
• Response Time: We aim to respond to email inquiries within 24 business hours (Monday–Friday).